FAQ'S
Moving House, renovating or just decluttering?
- No LONG TERM personal storage commitments.
- Store from just 1 WEEK and continue for as long as you need.
- Certificate of destruction on completion.
Below are a few of the many self storage FAQ’S customers have when looking at using self storage in Birmingham & Solihull. If the question you have is not mentioned in the below list of commonly ask questions then please feel free to call us on 0121 706 2777 and one of our team will be happy to help you.
Step 1 – Use our storage calculator to find the right size for all your storage requirements. If your still unsure on what size is best, please call our office on 0121 706 2777 and a member of our team will be happy to help you and guide you through the process.
Step 2 – Book your storage unit, this can be done quickly and easily over the phone with a member of our team.
Step 3 – All that is left to do is simply move in. We provide a FREE collection service for you within the Birmingham & Solihull area if booking and paying for minimum 2 months storage.
We provide a FREE collection service for you within the Birmingham & Solihull area if booking and paying for minimum 2 months storage.
Unfortunetly, we do not provide electricity to storage units.
Unfortunetly we don’t provide shelving in our storage units. We are happy for you to use your own free-standing shelving in your units providing they are removed when you finish renting it your space.
No, you can store you items how you like. However, we do recommend customers store their belongings in boxes if possible as it’s quicker and easier to move your items in and out at the end of your rental.
Ryans sell boxes and packaging materials on site should you need them.
Customers are advised to pay by direct debit as this is a simply and safe way of ensuring your payments up to date. We accept debit card but unfortunately do not accept credit card or cash.
Opening hours are:
Mon – Fri: 9:30am – 4:30pm
Saturday: 9am – 1pm
Sunday: Closed
Bank Holidays: Closed
Yes, our storage facility has 24 Hour CCTV and state of the art alarm systems in operation at all times.
Yes, we have FREE parking at our storage facility.
You will be the only person with the keys to access to your room. If you wish for someone else to have access your unit we will require your written permission.
Unfortunately, it is not possible for you to have access your storage unit outside of our opening times.
Yes, we have a lift for customers with storage space on the upper floor.
Yes, we have several trolleys at the entrance for you to use to take your items to your storage space.
Yes, we have customer toilets available at the front office.
No, unfortunetly we don’t offer this.